1. Information we use
The service stores account email, company and project descriptions, generated profiles, keywords, team membership, saved opportunities, billing identifiers and usage records. These support authentication, discovery, analysis, account administration and operational security. Providing an email for an account is not consent to a marketing campaign.
2. AI processing
Your submitted project description is sent to the configured AI provider to prepare a starter profile. Later analysis can include company context and retrieved source documents. Generated suggestions are saved for review. A website address entered during setup is saved as a reference; the starter flow does not automatically read it. Do not assume all model providers have identical retention or processing terms.
3. Service providers
The application uses Supabase for authentication and database services and Vercel for hosting. Managed AI uses xAI for first-pass opportunity scoring, OpenAI for free funding snapshots and Anthropic for deep-dive reviews; separately configured workspaces can use other providers. Ask support which provider applies before sharing confidential information.
Resend delivers transactional account email; Google Workspace handles support correspondence. Some existing internal workspaces have legacy Mailgun notification configuration. When billing is enabled, Stripe handles payment details; the application stores billing identifiers and subscription status, not your full card details.
4. Help and support conversations
Questions you ask in the Help panel are stored so support can follow up, and are answered by an AI assistant that uses GrantQualified’s published help content. If you choose to email support, the message and the email address you provide are stored and sent to our support inbox. Do not include passwords, card details or confidential project information in help messages.
5. Access, export and deletion
Workspace owners control team access and can export records from Account. Authorized platform administrators can access workspaces for support. Deleting a personal login does not automatically delete a shared company’s records. contact support or email support@grantqualified.com to request deletion or discuss retention and any required operational or legal records.
6. Retention and deletion requests
Cancellation stops renewal; it does not automatically delete your workspace. Records remain stored until a separate deletion request is reviewed and processed. Send requests from your account email and identify the workspace. We verify your authority and clarify shared workspace ownership before deleting records. Backup copies and records needed for billing, security or legal obligations may remain under the relevant retention requirements. Ask support for the applicable retention details; no automatic deletion deadline is promised here.
7. Before sharing sensitive information
Do not upload classified, controlled unclassified, export-controlled or sensitive patient information. This is not represented as a certified environment for those data categories. Final operator, retention and data-processing documentation must be completed before live commercial activation.